We are committed to your complete satisfaction. Due to the nature of the product which is custom made and the time and effort put into this, there are no exchange, return or refund permitted.
1. If the wig is defective upon receipt, please contact us for the return address, returns is accepted within 3 days after the buyer receives their order
2. If it is a quality issue or we ship the wrong wig, the Customer pays the return shipping fee item will be replaced after inspection of the wig and store credit issued.
3. After receiving the returned goods, we will make a replacement depends on our available stock, if not available, a refund will be issued.
5. If the item is damaged by the buyer, we will not accept any exchange or refund.
All wigs are thoroughly inspected, and pictures were taken before leaving our Warehouse in order to ensure consistency and quality.